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Documentation Index

Fetch the complete documentation index at: https://docs.alterscope.org/llms.txt

Use this file to discover all available pages before exploring further.

How to reach us

Email support@alterscope.org for help with the API, your account, or billing. Before you write, the documentation and the errors reference resolve most integration questions.

What each plan includes

PlanSupport
FreeDocumentation and community resources.
Analyst / TeamEmail support.
Enterprise / CustomPriority support, with terms agreed in your contract.
Formal response-time commitments are part of Enterprise and Custom agreements — see the SLA page.

Always include the request ID

Every API response carries a request_id (in the response body’s meta, and also returned as the X-Request-ID header). When something goes wrong, quote it in your ticket — it lets us trace the exact call end to end. Logging request_id (or X-Request-ID) on your side for every request makes support dramatically faster. See Errors for where to find it.

Reporting a degraded service

If the API itself looks down or degraded, check liveness with GET /v1/health and see the Status page for how operational issues are communicated, then contact support with the affected request_ids.